Delivery / Terms & Conditions
We offer Hamper Shipping Australia Wide $17.95 that will be charged upon purchase for all online orders.
Our Hampers are delivered by Courier.
Please allow up to 1 - 3 business days for shipping, depending on your delivery location. However, we aim to deliver your unique Brisbane made gift hamper well within these times.
If you require a gift hamper urgently, please contact us as soon as possible so we can make arrangements to have your hamper delivered.
Please note there may be additional delivery charges by requesting an urgent delivery.
If you choose to order Large quantities, Custom Orders or Corporate orders Delivery will be calculated accordingly and included on your emailed invoice.
Australia Wide Delivery - Gifts
The delivery cost for Individual Gifts is calculated at checkout accordingly upon online order.
Cancellation of Order
If you wish to cancel your online gift or hamper order please contact us immediately via info@customhamperstudio.com.au or by phoning our Brisbane office on 1300 449 552. Once payment for an order has been accepted, cancellation is at the discretion of Custom Hampers Studio.
Item Substitution
All of our unique gifts, hampers and hamper items advertised on Custom Hampers Studio website are in stock unless otherwise stated.
Please note Custom Hampers Studio reserves the Right to substitute a product temporarily out of stock with a product of equal or greater value and quality.
You will be advised if a replacement product has been used.
Sale of Liquor
Under the Liquor Control Reform Act 1998 it is an offense to supply alcohol to a person under the age of 18 (Penalty exceeds $17,000), for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700).
Please ensure the recipient is aged over 18 years and available to receive the gift hamper delivery.
Third Party Products
All our products included in our Brisbane gift hampers are made and packaged by third parties. We reserve the Right to not be held responsible for any circumstance regarding these products.
Privacy & Disclaimer
We take Privacy very seriously at Custom Hampers Studio and also appreciate that this is important to you.
Custom Hampers Studio is bound by the Privacy Act 1988 as amended ('The Act'), which sets out a number of principles concerning the privacy of individuals.
When making an online gift purchase from Custom Hampers Studio you will be required to provide certain details to enable to purchase and manage your account. These include Name, Contact Details and delivery address information.
Custom Hampers Studio may use your information for purposes which you would reasonably expect, such as delivery and shipping purposes, managing your online account, contacting you or providing customer support.
The only third party that will be provided this information is the delivery company to enable them to deliver your beautiful gift hamper to the required Australian address.
Custom Hampers Studio does not sell, rent or lease its customer lists to third parties.